About The Lebara Group and Lebara Mobile
Lebara Mobile's vision is to be the leader in providing low-cost, high quality international mobile services. The Lebara Group was founded in 2001.
Lebara was ranked as the UK's fourth fastest-growing private company in the Sunday Times 'Fast Track 100 Listing' in 2006 and was voted Best Newcomer at the Mobile Industry Awards in 2008. In 2009 Lebara was recognised as delivering the Most Innovative Service at the Mobile News Awards and was ranked as the Best Overall Enterprise at the Asian Achievers Awards. This year, Lebara was awarded the Mobile News Best MVNO award, judged on brand strength, success at filling a market niche, tariff and pricing initiatives, and value-added services. Below are just a couple of the judges' comments:
The Lebara Mobile offering is "well-branded, promoted and priced"
Lebara's "strong promotional campaign helped it stand out from the crowd"
At the end of 2009 Lebara had over 2.5 million active mobile customers and recorded annual revenues of €371m. In 2010, Lebara opened in Germany and France, adding to our global network in Australia, Denmark, Netherlands, Spain, Switzerland and the UK. Lebara has also acquired the Chippie brand and customer base in the Netherlands to strengthen our relationships with the migrant communities with friends and family in North and South America, the Caribbean, the Middle East and Asia.
At the heart of Lebara, were about making closer connections. Our purpose is to stay closer to our customers so they can stay closer to their loved ones. We help our customers save money by ensuring very low cost international calls, and by delivering great value national rates. But Lebara means more than just low prices – all our services are designed to be readily accessible to our customers, easy to use, and tailored to their needs. One of the exciting things about working for us is that there is no such thing as a typical Lebara customer. We provide our services to a culturally diverse audience in an ever-increasing number of countries worldwide. This diversity is reflected in the teams that make up our workforce, and our rapid expansion means that change is ever-present in our company.
The most important ingredient in the Lebara success story to date is the way we manage our relationships in our chosen markets. We always aim to work towards long term, sustainable partnerships with our network operators, our distributors and our customers. At Lebara we have created a challenging, fast-moving work environment. We believe we make a positive difference to our customers and we encourage all of our teams to strive for this goal. But Lebara is also a fun, encouraging place to work and we place a strong emphasis on teamwork as well as individual achievement. At Lebara we are focused on delivering our customers the highest quality service, and in doing so we are trying to help improve our global multi-cultural community. We believe that for Lebara, and for our customers, closer connections matter.
To raise our global profile in in the communities we serve, Lebara Mobile is the official mobile partner to the nine cricket Test Match Grounds in England and Wales
Lebara prides itself on 4 values which are the "common denominator" in all our employees and are at the very core of everything we do:
We "feel" the customer
We recognise that all our customers have both rational and emotional needs and we put these at the heart of everything
We do the right things
We work in an open and honest way by always respecting each other our partners and our customers
We do things right
We make a personal commitment to delivering the best quality service for our customers and each other
We lead together
We work as one team whilst celebrating our entrepreneurial spirit so that we always lead the market